HK E-COMMERCE OPS · DOGFOOD FIRST

One workspace.
Every commerce platform.

Built for HK SMB operators: HKTVmall first, Shopify ready, Amazon pulled forward, and Shopline after MMS. Listings, inventory, orders, competitive intel, and one-click restock in one place.

Products matched by barcode and AI title matching across platforms.
§ 01 · Product Matching

Skip manual SKU mapping and get multi-platform imports done faster

The same product may have different titles, SKUs or packaging descriptions on HKTVmall, Shopify and Shopee HK. Building mappings item by item slows down every import.

Hard-match by barcode first, then apply AI title matching to help establish cross-platform product links.

AI title matching reaches 91% accuracy in internal benchmarks, subject to data quality; all AI suggestions require human approval before being applied.

§ 02 · Inventory Sync

Real-time inventory sync to reduce oversell risk

When a unit sells on one platform, other platforms may still show stock available — increasing customer service, refund and restock pressure.

Centralise inventory sync across platforms to reduce the oversell risk that comes with multi-channel selling.

Event-driven updates: when a sale is recorded on any platform, quantities on related platforms are updated immediately.

§ 03 · Order Aggregation

All platform orders, handled from one workspace

Orders spread across three back-ends mean shipping, reconciliation and status updates all require manual back-and-forth.

Consolidate HKTVmall, Shopify and Shopee HK orders into a single workspace.

Unified order status and fulfillment view to reduce duplicate entry and manual reconciliation.

See how RAID puts multi-platform operations back under control

Apply for a trial and see how product matching, inventory sync and order aggregation fit your daily workflow.

Apply for free trial →
§ 04 · AI Listing Copy

AI-assisted listing copy to accelerate new product launches

When new stock arrives, titles and descriptions still need to be written item by item — delaying the time to sale.

Use AI to generate platform-appropriate titles and descriptions, reducing listing preparation time.

All AI-generated content requires human approval before going live. The system does not publish automatically.

§ 05 · Multi-Platform Connectivity

Connect all platforms and manage daily operations from one place

Each additional sales platform adds a separate set of products, inventory, orders and error messages to track.

Connect HKTVmall, Shopify and Shopee HK in one place so your team can manage everything from a single workspace.

Platform connections share error classification, retry and rate-limiting logic to reduce the impact of connector issues on daily operations.

§ 06 · Competitor Intelligence

Competitor change alerts to support pricing and stock decisions

When a competitor cuts prices, restocks or goes out of stock, a delay of even a few days in noticing can mean slower pricing and buying decisions.

Monitor competitor links your team has added, combined with official Big Data market snapshots to surface important changes.

The system only covers competitor links and market snapshots you have added — it does not perform mass scraping.

§ 07 · Why RAID

Designed for HK e-commerce teams and built to satisfy management review

E-commerce systems touch platform credentials, orders and inventory data. Management needs confidence the team can adopt it quickly and that data access is controlled.

Designed around Hong Kong e-commerce workflows, with enterprise-grade account and data protection.

Built for HK

Designed around local e-commerce workflows for fast team adoption.

  • Cantonese interface
  • HKD pricing
  • Hong Kong timezone scheduling
  • HK business-hour alerts

Enterprise-grade protection

Platform credentials and data stay controlled so management can proceed with confidence.

  • Postgres RLS multi-tenant isolation
  • Mandatory TOTP two-factor authentication
  • Libsodium-encrypted platform credentials
  • CSRF protection on all write operations

Bring product matching, inventory, orders and listing workflows into one workspace

Apply for a trial and see how RAID connects HKTVmall, Shopify and Shopee HK to reduce manual reconciliation and oversell risk.

Apply for free trial →